Privacy Policy

Policy Overview and Data Collection Purpose

This Privacy Policy outlines how fellowproductsshop.com collects, uses, stores, and protects the personal information of all website visitors and registered customers, aiming to fully safeguard user privacy and data security during every shopping and browsing session. We collect user personal data solely for legitimate business purposes related to order fulfillment, service optimization, and user experience improvement, and will never collect unnecessary or excessive personal information without user consent. All data collection and processing activities comply with global universal privacy protection standards, focusing on protecting user digital privacy rights in online shopping scenarios. This policy applies to all users accessing our official website, placing orders, contacting customer support, or interacting with any website functional modules.

Types of Collected Personal Information

The personal information we collect is limited to information actively provided by users or automatically generated during normal website use. Actively provided information includes customer full name, delivery address, contact email, payment billing information, and order preference details submitted during checkout and account registration. Automatically collected basic information includes website browsing records, device access information, and page interaction data, which is used to analyze website operation status and optimize page display effects. We do not collect sensitive personal information such as user identity documents, private location data, or personal preference information unrelated to shopping. All collected data is directly associated with user transaction and service needs to ensure data collection rationality and pertinence.

Data Usage, Storage and Protection Rules

All collected user data is exclusively used for order processing, delivery arrangement, after-sales service follow-up, customer support response, and website service optimization. We will never sell, rent, or lease user personal information to any third-party commercial institutions for marketing or profit purposes without explicit user authorization. User data is stored on secure encrypted servers with strict access permission control, and only authorized internal staff can access user information for business processing needs. We adopt professional network security technologies and regular system maintenance to prevent data leakage, tampering, and loss. User personal data will be retained only for the necessary service cycle, and redundant data will be securely cleaned up after order completion and after-sales service expiration to minimize privacy risks. Users can contact our support email to inquire about their personal data status and request reasonable data processing adjustments.